Terms and Conditions
Welcome to Secure-transcripts.com, owned and operated by Secureclicks LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and products, including the submission, review, and processing of transcripts. By accessing or using any part of our site or services, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access the website or use any services.
1. Acceptance of Terms
By visiting, using, or purchasing services from Secure-transcripts.com, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms may be updated from time to time without notice, and it is your responsibility to review them regularly. Continued use of the website following any modifications constitutes acceptance of those changes.
2. Services Offered
Secureclicks LLC, through Secure-transcripts.com, offers services that include, but are not limited to, the creation, review, transcription, editing, and storage of transcripts for academic, business, legal, and other uses (the “Services”).
We reserve the right to refuse service to anyone for any reason at any time. We may discontinue any part of the Services without prior notice, at our sole discretion.
3. User Responsibilities
You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our services. By using our website, you represent that you have the legal right and authority to enter into agreements with us.
You agree to provide accurate, current, and complete information when creating an account or using our services. Failing to do so may result in the suspension or termination of your account and the cancellation of services.
4. Use of Services
You agree to use our services for lawful purposes only. You are solely responsible for all content you submit to Secure-transcripts.com, including any materials, transcripts, or data submitted during your use of the site.
You acknowledge that any information or content you provide is owned by you and that you retain all intellectual property rights to your own materials. However, by submitting content, you grant Secureclicks LLC a worldwide, royalty-free, non-exclusive, sublicensable license to store, modify, and use that content solely for the purposes of providing the services.
5. Transcript Accuracy and Delivery
We strive to provide accurate transcripts. However, we do not guarantee the accuracy of any transcript produced as a result of our services. You acknowledge that errors and omissions may occur during the transcription process, and you agree to carefully review the transcripts upon delivery.
Deadlines for transcript delivery are estimates and not guaranteed. We will make reasonable efforts to deliver transcripts within the agreed timeframe but will not be liable for delays.
6. Payment and Fees
By purchasing our services, you agree to pay all charges associated with your order. Pricing for services will be provided before order confirmation. All payments are due at the time of purchase. Secureclicks LLC reserves the right to modify the pricing for its services at any time without prior notice.
Late payments may result in delayed delivery of services, and we reserve the right to suspend or cancel services in the event of non-payment.
7. Refunds and Cancellations
Refunds will only be granted under the following conditions:
- If we fail to deliver the transcript within 10 business days past the agreed deadline.
- If the transcript contains significant, non-correctable errors that cannot be fixed after reasonable attempts.
All refund requests must be submitted within 14 days of receiving the final transcript. Cancellation of orders will only be allowed before transcription work has begun. Once work on your transcript has started, no cancellations will be permitted.
8. Intellectual Property
All content, design, text, software, graphics, and logos are the property of Secureclicks LLC and are protected by copyright, trademark, and other applicable laws. You are granted a limited license to access and use the website and services solely for personal or business purposes. Unauthorized use, reproduction, or redistribution of this content is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Secureclicks LLC and its affiliates, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the services.
Our total liability for any claims arising out of or relating to our services is limited to the amount you paid us for the service in question.
10. Disclaimer of Warranties
All services provided by Secureclicks LLC are offered "as is" and "as available," without any warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure, nor do we make any warranties regarding the accuracy or completeness of any transcripts.
11. Termination
We reserve the right to terminate or suspend your access to our website and services, without prior notice, for conduct that we believe violates these Terms, is harmful to other users of the site, or is otherwise harmful to Secureclicks LLC’s interests.
Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination will survive, including, but not limited to, ownership provisions, warranty disclaimers, and limitations of liability.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in [Insert Location] for any disputes arising out of the use of our services or these Terms.
13. Indemnification
You agree to indemnify, defend, and hold harmless Secureclicks LLC, its affiliates, and their respective officers, employees, agents, and contractors from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to your use of the services or violation of these Terms.
14. Force Majeure
Secureclicks LLC shall not be liable for any failure or delay in the performance of its obligations under these Terms resulting from events beyond its reasonable control, including but not limited to natural disasters, wars, strikes, pandemics, or any other force majeure event.
15. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the "Last Updated" date at the top will be revised. It is your responsibility to review these Terms periodically for any changes. Your continued use of the site after any modifications constitutes acceptance of the updated Terms.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Secureclicks LLC
[Insert Address]
Email: [Insert Email]
Phone: [Insert Phone Number]